Refund Policy

30-day money-back guarantee

Zizzro offers a 30-day money-back guarantee on all paid subscription plans. If you are not satisfied with a paid plan, you can request a full refund within 30 days of your order date, for any reason. This applies to monthly and annual plans, including the first payment after a free trial.

Renewals

Renewal payments are also covered for 30 days from the renewal date. You can cancel at any time using the subscription management link in Settings. Cancellation stops future renewals but is separate from a refund request. Unless a refund is issued, paid access continues until the end of the current billing period. Content you created is not deleted when a paid plan ends, although paid features and limits may no longer apply.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. To request a refund, visit paddle.net and use the email address from checkout, or email us at info@zizzro.com and we will arrange it with Paddle for you.

Timing

Approved refunds are issued to the original payment method. Paddle usually processes them within a few business days; your bank or card issuer may take a little longer to show the credit.

Your legal rights

This policy is in addition to any cancellation, refund or consumer rights that apply under local law. Nothing here limits rights that cannot legally be excluded.

Questions

See the Contact page to reach us about billing or refunds.